Help us match you with the right workers. All information is private and only shared with workers you're matched with.
Types of support needed (select all that apply)
Personal CareCommunity ParticipationDomestic AssistanceTransportTherapy AssistanceOvernight SupportRespite
Communication preferences (select all that apply)
VerbalNon-verbalAuslanAAC DeviceWrittenSymbols / Visual aids
Mobility needs
🚶Independent
🦯Walking Frame
♿Wheelchair
🔩Hoist Required
💛 Anything workers should know to support you safely
This is completely optional. If you'd like to share any behaviours or situations workers should be aware of to keep you safe and comfortable, please include them here. This is kept private and only shared with matched workers.
📋
NDIS Plan Details
We use this to auto-generate NDIS-compliant invoices and route payments correctly.
How is your NDIS plan managed?
👤
Self-managed
You manage your own NDIS funds directly
🏢
Plan-managed
A registered plan manager handles payments on your behalf
🏛️
Agency-managed (NDIA)
The NDIA manages your funds directly
🚨
Emergency Contacts
We'll contact these people if there's an emergency during a support session. Workers can also reach them if needed.
Secondary Contact (optional)
Support Coordinator (optional)
📍
Location & Service Area
We use your address to match you with nearby workers. Your exact address is never shown publicly.
Maximum worker search radius
📍10 kmDefault
🗺️20 km
🌐50 kmRegional
✨
Accessibility Preferences
These are optional but help us find workers who are the best fit for you.
📅 Recurring shifts will be auto-created for 8 weeks ahead
📝 A Service Agreement will be auto-generated and sent to the worker for signing. Required before the first shift together.
✓
Booking Sent!
📝 Service Agreement
Loading agreement…
By tapping "I Agree & Sign", you confirm you have read and agree to this service agreement.
🔔
Enable push notifications to get alerts for shift updates, messages, and reminders.
🆘
Emergency SOS
Choose how you need help right now
All SOS activations are logged with timestamp and GPS coordinates
📋 File Incident Report
⚠️ Flag Safety Concern
Your concern will be reviewed by the Rally Care admin team. You will not be matched to this participant until the concern is reviewed.
Settings
Personal Information
Email cannot be changed here. Contact support if needed.
Change Password
Leave blank if you use magic link to log in.
Notification Channels
Email Notifications
Receive updates via email
Push Notifications
In-browser push alerts
Event Notifications
Shift Reminders
24hr and 2hr reminders before your shifts
Booking Confirmations
When a booking is confirmed or accepted
Emergency Alerts
Urgent broadcast messages
Progress Notes
Reminders to complete progress notes
Invoice Sent
When an invoice is generated or sent
Rating Prompts
Reminders to rate your worker or participant
New Messages
When you receive a new message
Shift Cancellations
When a shift or booking is cancelled
Profile Visibility
Control who can see your profile in search results.
Address Privacy
Your full address is only shared with workers after a booking is confirmed.
✓ Full address hidden until booking is confirmed
✓ Only suburb shown in shift listings
✓ GPS location shared with your worker during active shifts only
Text Size
Adjust the font size across the app.
High Contrast Mode
High Contrast
Increases text contrast for better readability
NDIS Plan Management
Update how your NDIS plan is managed. This affects how invoices are processed.
ABN & Tax
Registered for GST
Required if you earn $75,000+ per year
Banking Details
Used for payouts. Stored securely and never shared with participants.
Service Area
Weekly Availability
Select which days you're generally available for shifts.